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Order + Payment Information

Is it possible to pay for my order in installments?

Yes! You will be able to select the option to pay in four installments with Shop Pay when you reach the "Payment" page during checkout. There is a $50 minimum to use Shop Pay; for any order totaling less than $50, full payment will be required up fro

Can I cancel my order?

As long as your Home Delivery order isn't being prepared for shipment (or your Tour stop is at least 5 days away), we can cancel it for you and provide a full refund. Please contact our Customer Experience team with your order details and let us know

Can I change or add a gift note?

As long as your order isn't being prepared for shipment, we can add or change a gift note. Please contact our Community Experience team with your order details and the gift message you'd like us to include. Remember to include your name if you want t

What forms of payment do you accept?

We accept major credit or debit cards (Visa, AMEX, Mastercard, Discover). During the checkout process, you may also be invited to complete Express Checkout with ShopPay, GooglePay, or ApplePay. We are not able to accept EBT, cash, or checks at this t

Where are my Truck Bucks?

We retired our Glad Gang rewards program at the end of 2023 and sent emails notifying our community of this in the fall of that year. If you know you had a good amount of Truck Bucks left that you would like to utilize, simply reach out to our Commun

My bank statement shows an extra charge.

If you placed one order but have two charges from The Peach Truck on your bank statement, the extra charge typically disappears after a few business days. This might happen if your first payment attempt is declined and you click 'Pay now' a second ti

How do I use my gift card to make a purchase?

Your gift card can be used for any of our products in our online Home Delivery store or any of our Local Pickup locations. To pay with your gift card online you will use the gift card code located at the bottom of the gift card image. To pay at a Loc

Can I change the items in my order?

Adding Items  We are unable to add items to an existing order, so we recommend you place a new order if you want to purchase additional sweet treats from The Peach Truck.

How do I get a refund or replacement?

Our team works hard to deliver excellent produce from our farms to your kitchen. We understand sometimes Mother Nature gets the best of us or transit takes a toll on our boxes. Whether this is your first order from The Peach Truck or your fiftieth, w

What is your refund policy?

Creating a joyful experience is our highest priority. Our team works hard to deliver excellent produce from our farms to your kitchen. We understand sometimes Mother Nature gets the best of us or transit takes a toll on our boxes. Whether this is you

Where can I find my order number?

Providing your order number helps our customer experience team to serve you quickly and effectively. You can locate your order number in the top right corner of the confirmation email you received when you placed you order.   Example Order Confirmati

I can't use my discount code.

There are a few reasons your discount code might not be applied to the order:. - The code is expired. - The code cannot be used on top of another code you are using. - The code is mistyped. - The code does not apply to the product you are ordering. Y