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What if I can't pick up my order?Updated 7 months ago

You can change the pickup location up to 5 days before your chosen Local Pickup Stop. If you need to make a change, please contact our Community Experience team.

We are unable to change your pickup location within 5 days of your chosen Stop. We understand plans and schedules change, so you have a few options if you realize you won't be able to visit us at the last minute:

  1. We recommend you ask a family member or friend to pick up your order. Simply forward your confirmation email to that generous person (and maybe offer to share your peaches).
  2. You can bring your QR code to another location on the same day. If you chose a morning Local Pickup Stop but are now only available in the afternoon or vice versa, you can bring your QR code to a different area location on the same day to collect your order.
  3. If you don't have a pickup partner or another same day location that fits your schedule, you can contact our Community Experience team to receive a store credit for your pre-order purchase amount. This credit will arrive as a digital gift card so you can schedule a different pickup that works for you.
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