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There's a problem with an order I received as a gift.Updated 2 years ago

We're sorry to hear that!

Please contact our Community Experience team with the details, and we'll take care of you. You may not know the order number, but please send us the following bits of information if you have them so we can assist you as quickly as possible:

  1. Your name as it appeared on the shipping label
  2. Your street address as it appeared on the shipping label
  3. The sender's first and last name 
  4. The items included in your order
  5. The problem with your order
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